— Get in Touch —
Questions about our products? Need help choosing the right oral care for your pet? Our team is here to help.
Fill out the form below and we'll get back to you within 24 hours.
Prefer a more direct approach? Here's how to reach us.
PawOral HQ
Shanghai, China
Monday – Friday
9:00 AM – 6:00 PM (CST)
— Quick Answers —
Domestic orders typically arrive within 5–8 business days. International shipping may take 10–20 business days depending on the destination.
We offer a 30-day return policy on all unused products. Contact our support team to initiate a return and we'll guide you through the process.
Yes! We ship to most countries worldwide. Shipping costs and delivery times vary by location. Check your cart for an estimate.
Our products are formulated for dogs and cats using food-grade, non-toxic ingredients. Always check the product description for age and weight recommendations.
Browse our full range of oral care products designed for happier, healthier pets.
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